Betpek FAQ — All Your Answers in One Place

To verify your Betpek account, you'll typically need a photo of your National ID (NID) or passport. For larger withdrawals, additional verification may be required. Once documents are submitted, verification is usually completed within 24 hours.

On the login page, Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address and a reset link will be sent to you. Click the link to set a new password. If you still have trouble, contact us at support@betpek.ws.

Under Betpek's policy, each user may hold only one account. Attempting to create multiple accounts may result in all accounts being suspended and any accumulated bonuses being forfeited. Please play honestly and responsibly.

To close or permanently delete your account, email support@betpek.ws. If you just need a break, you also have the option to temporarily suspend your account. Responsible Gambling You can find full details on the page.

After logging in, go to the "Deposit" option on your dashboard. You can add funds via bKash, Nagad, Rocket, or bank transfer. Once the payment is complete, the amount will appear in your Betpek balance within 1–3 minutes.

• Minimum Deposit: ৳500
• Maximum Deposit: ৳5,00,000 (per transaction)
• No Deposit Fees

Deposits are usually reflected within 1–3 minutes. If it takes longer than 10 minutes, send a screenshot of your payment to support@betpek.ws. Including your transaction ID will help us resolve it faster.

Betpek currently supports deposits via Bangladeshi payment methods (bKash, Nagad, Rocket) and bank transfer. Crypto options are planned for the future — stay tuned for updates.

After logging in, go to the "Withdrawal" menu, select your amount and preferred payment method, then submit. Once your request is approved, the funds will reach your bKash or bank account within 12–48 hours.

• Minimum withdrawal: ৳1,000
• Account verification required for first withdrawal

Withdrawals via bKash and Nagad are typically completed within 1–6 hours. Bank transfers may take 1–3 business days. VIP members receive priority processing for faster withdrawals. On the VIP page, View details.

Common reasons for a cancelled withdrawal include: incomplete account verification, unmet bonus wagering requirements, or incorrect payment details. Contact support@betpek.ws to resolve the issue.

New to Betpek? Get a 100% welcome bonus on your first deposit. Deposit ৳1,000 and receive an extra ৳1,000 in bonus funds — automatically credited to your account, no code required.

Betpek offers reload bonuses for regular members every week and cashback deals every month. Special promotions also run during major events like the IPL or World Cup. Check your dashboard regularly to stay up to date.

No, bonus balance cannot be withdrawn directly. Each bonus has specific wagering requirements that must be met before any winnings from that bonus can be withdrawn. For full details on the terms Terms & Conditions on the page.

Betpek lets you bet on cricket, football, tennis, badminton, kabaddi, and more than 20 other sports. All major tournaments are covered — IPL, BPL, Cricket World Cup, Premier League, and beyond. On the sports page, View all options.

Live betting lets you place wagers in real time as a match unfolds, with odds that shift moment to moment. Quick decisions are key — and that's what makes it the most thrilling way to bet. On the analytics page, Learn about live betting strategies.

Betpek offers a cashout option on selected events. You can cancel a bet before a match begins, but once the match is underway, cancellations are generally not possible. If cashout is available, the option will appear on your bet slip.

A parlay or accumulator bet lets you combine multiple matches or markets into a single bet. If all selections win, the payout can be huge since the odds multiply together — but if even one leg loses, the entire parlay is void. It's a high-risk, high-reward option.

Betpek uses 256-bit SSL encryption, providing bank-level security. Your personal information and financial data are fully protected. Privacy Policy Learn more on the page.

Change your password immediately and notify us at support@betpek.ws. Log out of all active sessions from your account settings. Reporting it quickly allows our security team to secure your account.

Yes, Betpek supports mobile OTP-based two-step verification. Go to the "Security" section in your account settings to enable 2FA. This adds a strong extra layer of protection to your account.